Privacy Policy

Information We Collect

At Mentaris, we collect various types of information to provide you with exceptional beauty styling services for your photoshoots. When you visit our website or engage our services, we may collect personal information including your name, email address, phone number, and location details.

We also gather information about your beauty preferences, styling requirements, and photoshoot details to better serve your needs. This includes skin tone analysis data, preferred makeup styles, and any specific requirements for your styling sessions.

• Contact information such as name, email, phone number, and mailing address
• Beauty preferences and styling requirements for photoshoots
• Payment information processed securely through our payment partners
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website and services

How We Use Your Information

Your personal information helps us deliver personalized beauty styling experiences. We use this data to match you with appropriate stylists, understand your preferences, and ensure we meet your specific photoshoot requirements.

Additionally, we use your information to communicate with you about appointments, send styling tips, and keep you informed about new services that might interest you. We believe in transparency about how your data serves to enhance your experience with Mentaris.

• Providing and improving our beauty styling services
• Processing bookings and managing your appointments
• Communicating about your services and sending relevant updates
• Personalizing your styling experience based on your preferences
• Analyzing website usage to improve our digital experience
• Marketing our services with your consent where required

Data Sharing and Third Parties

We work with trusted partners to deliver our services effectively. This includes payment processors, scheduling platforms, and professional photographers who collaborate with our styling team. We ensure all partners maintain strict confidentiality and data protection standards.

We never sell your personal information to third parties. Any sharing occurs solely to provide you with better services or comply with legal requirements. Our stylists and photographers are bound by professional confidentiality agreements.

• Professional stylists and photographers working on your photoshoots
• Payment processors for secure transaction handling
• Scheduling and booking platform providers
• Legal authorities when required by law or legal process
• Service providers who help us operate and improve our platform

Your Privacy Rights

You have significant control over your personal information. You can request to see what data we hold about you, ask us to correct inaccuracies, or request deletion of your information when legally permissible.

If you wish to exercise these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and guide you through the process. You can also opt out of marketing communications at any time.

• Access your personal data and understand how we use it
• Request corrections to inaccurate or outdated information
• Delete your personal data subject to legal and contractual obligations
• Opt out of marketing communications while maintaining service communications
• Data portability to transfer your information to other services
• Object to processing based on legitimate interests

Data Security and Storage

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption, secure servers, and regular security updates to maintain the highest protection standards.

Your data is stored on secure servers with restricted access. We regularly review and update our security practices to address emerging threats and maintain compliance with privacy regulations.

We retain your information only as long as necessary to provide our services and comply with legal obligations. Typically, we keep active customer data for the duration of our relationship plus seven years for legal and business purposes.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and analyze website performance. These small files help us remember your preferences and understand how visitors use our site.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or website announcement.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the revised terms.